SASSA R1,500 Grocery Voucher Program Opens with 9 September Deadline for Grant-Linked Applicants

R1500 Grocery Voucher Program – South African citizens receiving social grants have a new reason to breathe easier this month. The South African Social Security Agency (SASSA), in collaboration with the Department of Social Development, has launched the R1,500 Grocery Voucher Program aimed at easing the burden of rising food prices for low-income households. The limited-time initiative is designed to support existing grant recipients, with applications closing on 9 September 2025.

This voucher comes at a critical time when inflation and economic hardship have placed additional pressure on vulnerable families. Beneficiaries linked to Child Support Grants, Old Age Grants, Disability Grants, and the SRD R350 Grant are eligible, but only after verification through a digital or local office application process.

The voucher is expected to be distributed via SMS-based e-voucher codes, redeemable at major supermarket chains such as Shoprite, Checkers, Pick n Pay, and Boxer. Importantly, this is not a monthly payment but a once-off grocery support initiative for those who meet the criteria and apply before the deadline.

With long queues expected and online systems seeing high traffic, it is vital that all eligible South Africans act fast to ensure they receive their grocery voucher before the system closes. Below is everything you need to know.

Who is Eligible for the R1,500 Grocery Voucher?

To ensure fair distribution, SASSA has released a strict eligibility list. If you’re already receiving any of the core grants, you might qualify automatically.

Eligibility Criteria Explained

You must meet all the following requirements to apply:

  • Must be a South African citizen or permanent resident.
  • Must be currently receiving a SASSA-administered grant.
  • Must have updated personal contact details on SASSA records.
  • Household income should be within the poverty threshold.
  • No current access to other grocery or food voucher schemes.
  • Must not have received a similar voucher in the last 6 months.
  • Application must be submitted by 9 September 2025.

Eligible Grant Types

Grant Type Age Group Monthly Value (ZAR) Voucher Eligibility
Child Support Grant 0–18 Years R530 Yes
Older Person’s Grant 60+ Years R2,090 Yes
Disability Grant 18–59 Years R2,090 Yes
SRD R350 Grant 18–60 Years R350 Yes (limited cases)
Foster Child Grant Up to 18 Years R1,180 Yes
War Veteran’s Grant 60+ Years R2,110 Yes
Care Dependency Grant 0–18 Years R2,090 Yes

How to Apply for the R1,500 Grocery Voucher Program?

The application process is simple but must be completed correctly. Beneficiaries can apply online or at designated SASSA offices.

Step-by-Step Online Application Process

Applicants are encouraged to use the digital platform to avoid long queues:

  1. Visit the official SASSA website: www.sassa.gov.za
  2. Navigate to the “R1,500 Grocery Voucher” tab.
  3. Enter your ID number and mobile number (must match SASSA records).
  4. Choose your grant type from the dropdown.
  5. Accept terms and submit your application.
  6. You will receive a confirmation SMS once your application is accepted.
  7. If approved, a second SMS will follow with your grocery voucher code.

Offline Application Support

Applicants without internet access can visit the nearest SASSA office with:

  • South African ID or Smart Card
  • Proof of grant payment
  • Valid mobile number
  • Proof of residence (if available)

Staff will assist in filling out the required forms and registering your application.

Where Can You Use the Voucher?

The R1,500 voucher is non-cash, cannot be exchanged for money, and must be used at participating retail chains.

Participating Grocery Retailers

Retail Store Accepted Method Voucher Usable For Excluded Items
Shoprite E-voucher code Groceries, Toiletries Cigarettes, Alcohol
Pick n Pay E-voucher code Food, Essentials Airtime, Alcohol
Checkers E-voucher code Household items Electronics
Boxer E-voucher code Grocery and Baby Care Lottery Tickets

Important Dates and Deadlines to Remember

This support is not ongoing – missing the deadline could mean losing out on a much-needed lifeline.

Key Dates to Note

  • Application Start Date: 26 July 2025
  • Deadline for Applications: 9 September 2025
  • Voucher SMS Dispatch: Begins 10 September 2025
  • Last Day to Redeem Voucher: 30 September 2025

Applicants are advised not to delay and submit their applications early to avoid technical glitches or rejection.

How Will You Receive and Use the Voucher?

SASSA has chosen a mobile-based delivery method to simplify the process and avoid physical card distribution.

Voucher Delivery Process

Once your application is approved:

  • You’ll receive an SMS with an e-voucher code.
  • This code is linked to your ID number and mobile number.
  • You will present the code at the till during checkout.
  • The amount (R1,500) is deducted automatically.

Validity and Usage Conditions

  • The voucher must be used in one go.
  • Partial balances are not carried forward.
  • It cannot be transferred or resold.
  • You must bring your ID and phone to the store.

Departmental Contacts and Support Helplines

For questions, complaints, or updates regarding your application or voucher usage, contact the following:

Department Contact Method Details
SASSA National Helpline Toll-Free Number 0800 60 10 11
WhatsApp Query Line Messaging Only +27 82 046 8553
Email Support Email [email protected]
Local Office Locator Website Tool www.sassa.gov.za/locate
Department of Social Dev Call Centre 012 312 7500
Technical Support SASSA IT Desk [email protected]
Office Hours Working Days Mon–Fri, 08:00–16:00

SASSA officials have encouraged all eligible individuals to ensure they don’t fall victim to scammers. No fees are involved in this process, and no agents are authorized to apply on your behalf.

The R1,500 grocery voucher program could be a significant help for thousands of families trying to stretch their grant money in an unforgiving economy. But to benefit from this limited-time support, action is required now. Apply early, double-check your details, and look out for the SMS from SASSA.

FAQs

Q1: Can I get more than one voucher if I receive multiple grants?
A1: No, each qualifying beneficiary will receive only one R1,500 voucher.

Q2: What happens if I delete the SMS voucher code?
A2: You can contact SASSA support with your ID to reissue the voucher code.

Q3: Can I apply after 9 September 2025?
A3: No, applications will close permanently after the deadline.

Q4: Is the voucher amount added to my SASSA grant card?
A4: No, it is sent separately via SMS and cannot be withdrawn in cash.

Q5: What if my phone number on file is outdated?
A5: Update your contact details at the nearest SASSA office before applying.